If you wish to return or exchange a product, please complete the Return Materials Authorization form in its entirety. You must also comply with our Terms & Conditions of Sale policy.
Within 24 hours after you submit the Return Materials Authorization form, you will receive an email from us. If approved, please pack the products securely and keep a record of the method and date of your return shipment. MVP Wheels is not responsible for the shipping cost associated with returned merchandise unless the reason for return is our fault. MVP Wheels is not responsible for products damaged or lost in transit back to us.
We insist that you contact us in advance for a return authorization citing why you wish to return the merchandise.
Any unused, unopened product may be returned for a full refund or exchange, within 14 days from original purchase date as long as you have requested and received a return authorization.
Any item returned to us without a return authorization will be subject to a 20% restocking charge.